Privacy Policy
Last updated: May 15, 2026
GoPiki ("we", "our", "us") provides delivery and logistics services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
- Account details such as name, phone number, and email.
- Delivery details such as pickup/drop-off addresses and recipient information.
- Operational data such as order status, rider assignment, and timestamped delivery events.
- Device and usage data needed for app reliability, fraud prevention, and analytics.
How We Use Information
- To create, dispatch, track, and complete deliveries.
- To provide delivery updates and support communications.
- To improve product quality, security, and service operations.
- To comply with legal and regulatory obligations.
How We Share Information
We share necessary data with riders, service providers, and infrastructure partners that help us operate GoPiki. We do not sell personal information.
Data Retention
We retain data for as long as needed to provide services, resolve disputes, prevent fraud, and meet legal obligations.
Your Choices
- Request access, correction, or deletion of your personal data where applicable.
- Update account details in the app.
- Contact us for privacy-related requests.
Contact
For privacy questions, contact us at privacy@gopiki.site.